In the hustle and bustle of the workday, with all our concerns, responsibilities and pressures, it is sometimes easy to forget that the most important factors – the clients and the services you deliver to the clients. In everything you do, try to always remember the following:
Clients are the most important people in any business.
Clients aren’t dependent on us; we are dependent on the client.
Clients aren’t an interruption of our work; they are the purpose of it.
Clients do us a favor when they come in; we aren’t doing them a favor by working with them.
Clients are part of our business; they are not outsiders.
Clients aren’t just money in the cash register; they are human beings with feelings, like our own.
Clients are people who come to us with their needs. It is our job to fulfill them.
Clients deserve the most courteous attention we can give them; they are the life-blood of business. They pay our salaries.
We would have to close our doors were it not for our clients.